The controller of personal data processed through the website www.outventure-x.com and all related online channels of OutventureX (hereinafter: “OutventureX”, “OVX”, “we”, or “us”) is:

OutventureX
Gozd 4

5273 Col
Slovenia
Email: book@outventure-x.com

This Privacy Policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR), the Slovenian Personal Data Protection Act (ZVOP-2) and other applicable EU and national legislation.

This Policy applies to:

• visitors of www.outventure-x.com,
• persons who contact us via forms, email or social media,
• participants of our guided tours, courses, expeditions and outdoor activities,
• subscribers to our newsletter and marketing updates.

Individual guides, partner agencies or accommodation providers who cooperate with OutventureX may act as separate controllers for the data they process independently (e.g. their own booking systems). Their privacy policies apply accordingly.

We may process the following categories of personal data:

a) Basic identification data

• name, surname
• country
• date of birth (when required for safety or insurance)

b) Contact data

• email address
• phone number
• emergency contact (for participation in tours/courses)

c) Booking and participation data

• selected course/tour
• experience level (mountaineering/climbing background)
• equipment information (if required)
• payment and invoice details
• health and safety-relevant information you voluntarily provide (e.g. injuries, limitations)

(We never collect detailed medical records. You provide only information necessary for participation and safety.)

d) Website usage data

• IP address (shortened/anonymised where possible)
• device type, browser type
• pages visited, clicks, referrer URL
• approximate location (country/region)
• cookies (see Cookie Policy)

e) Photos and video content

Photos and videos may be captured during OutventureX tours or events where participants may be visible.

f) Newsletter and marketing data

• email address
• interaction data (opens, clicks)

g) Communication data

Content of inquiries and responses when you contact us by email, form or social media.

We typically obtain data:

• directly from you (booking, contact form, newsletter sign-up), or

through cookies when you browse our website.

We process your data only when a legal basis under GDPR Article 6 is present.

(a) Operation of the website

Purpose: technical functioning, security, analytics (aggregated).
Legal basis: legitimate interest.

(b) Booking, organisation and execution of tours, courses and expeditions

Purpose: processing your reservation, ensuring tour safety, communication before and after the activity.
Legal basis: performance of a contract; legitimate interest in safe activity execution.

(c) Communication

Purpose: responding to your inquiries, providing support or additional info.
Legal basis: legitimate interest; contract performance (if relevant).

(d) Newsletter and marketing

Purpose: sending updates, offers, new courses, stories from expeditions.
Legal basis: consent (opt-in).
You may unsubscribe anytime by clicking unsubscribe or emailing us.

(e) Photos and video materials

Purpose: promoting OutventureX, showcasing activities, sharing expedition stories.
Legal basis: legitimate interest in promoting our outdoor activities.
You may object at any time (see Section 7).

(f) Legal obligations

Purpose: accounting, taxation, responding to official requests, dispute resolution.
Legal basis: compliance with legal obligations.

We do not use your personal data for automated decision-making or profiling under GDPR Article 22.

We share data only when necessary and with appropriate safeguards.

Possible recipients:

• hosting and IT providers
• email marketing services
• payment or booking platforms (if used)
• professional advisors: accounting, legal consultants
• photo/video providers (if applicable)
• public authorities when required by law

Some providers may be located outside the EU/EEA. In such cases, transfers occur only when:

• the country has an adequacy decision, or

Standard Contractual Clauses (SCCs) or other safeguards are in place.

We store data only as long as necessary.

• Booking and participation data: up to 5 years after the activity or for the legally required period.
• Invoices and accounting data: at least 10 years.
• Newsletter data: until you unsubscribe or we stop sending newsletters.
• Communication (emails/forms): up to 1 year after conclusion.
• Photos/videos: until no longer relevant or until you object.
• Technical logs: a few weeks to months, depending on system settings.

After expiration, data is deleted, anonymised or archived securely.

Our website uses cookies.
Essential cookies are necessary for proper functioning; analytics and marketing cookies are used only with your consent.

Full details are provided in the Cookie Policy.

You have the following rights under GDPR:

• Right of access to your personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to object to processing based on legitimate interest (including photos and marketing)
• Right to data portability (for data based on consent or contract)
• Right to withdraw consent at any time

To exercise your rights, contact us at:

📧 book@outventure-x.com

You may also lodge a complaint with the supervisory authority:

Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
SI-1000 Ljubljana
www.ip-rs.si
gp.ip@ip-rs.si

We implement appropriate technical and organisational measures, including:

• secure HTTPS connections
• access control
• encryption where appropriate
• regular backups
• limiting access to authorised personnel only

Despite best efforts, no system is completely secure; however, we follow industry standards to protect your data.

We may update this Policy occasionally.
The latest version will always be available on www.outventure-x.com.

If major changes occur, we may notify users via email or website notice.

If you have questions regarding this Privacy Policy, contact:
📧 book@outventure-x.com